Propulsion Marketing AI builds bespoke AI-powered front desk systems for physiotherapy, chiropractic, dental and aesthetic clinics — so your appointment book stays fuller, even when you're with patients.
Patients are calling. Nobody is answering. Not because your clinic doesn't care — but because the person who would answer is treating a patient, on their lunch break, or working outside of hours. Every unanswered call is a missed booking. Over a month, those missed bookings add up to a revenue leak most clinics have no way of measuring.
One clinician. No receptionist. Every missed call is a booking that will never happen. You're managing phones alongside treating patients — and the calls keep slipping through.
Busy front desk. Calls slipping through at lunch, out of hours, during peak periods. Follow-up is inconsistent. The gap between calls that come in and calls handled reliably is wider than anyone realises.
Five service lines. Deploy individually or in combination — built around how your clinic actually operates.
When a patient calls and you miss it, an automated follow-up fires instantly to reopen the conversation and recover the enquiry before they move on.
Any clinic missing callsPatients calling evenings, weekends or when staff are unavailable get a real response and a path to book — not a voicemail they'll never listen to.
After-hours coverageA tailored automation and CRM setup built around how your clinic actually operates — enquiry tracking, follow-up workflows, and front desk consistency.
Growing clinicsStructured campaigns that reconnect with past patients who haven't been seen recently — turning a dormant database into booked appointments.
Existing patient basesOngoing visibility into how your front desk is performing — calls handled, missed opportunities identified, and system effectiveness tracked monthly.
Clinic owners & managersPropulsion Marketing handles the configuration. The clinic provides the information. The system does the rest.
You reach out. We discuss your current front desk challenges — missed calls, gaps in coverage, follow-up issues, and booking leaks.
We review your team structure, opening hours, patient journey, and booking process. We recommend the right level of support.
Your bespoke front desk system is built. Missed call follow-up, out-of-hours handling, CRM setup, reactivation workflows — configured around your clinic.
Your system goes live. We manage ongoing performance, refine workflows, and help your clinic improve patient capture over time.
More consistent front desk coverage, especially when calls are missed or staff are unavailable. The system doesn't take lunch breaks or finish at 5pm.
Built specifically for physiotherapy, chiropractic, osteopathy, dental, and aesthetic practices. These have distinct workflows — the system is configured around that reality.
Not a generic subscription. Each system is configured around your real workflow, team structure, patient experience, and booking process.
Patients feel heard when enquiries are followed up promptly and professionally — even outside normal hours. Fewer silent walk-aways.
Whether you're a solo practitioner or running a multi-practitioner clinic, we reduce the operational gaps that limit bookings and patient retention.
We don't just set it up and leave. We continue to manage and improve your front desk system as your clinic grows and changes.
"Since setting up with Propulsion Marketing AI, we've stopped losing calls completely. It's like having a receptionist who never goes off duty. The out-of-hours coverage alone has paid for itself three times over."
"I was sceptical about AI handling patient enquiries. What changed my mind was watching how natural the follow-ups felt. Patients were responding, booking appointments — the diary filled up in week one."
"The patient reactivation campaign brought back 14 patients in the first month that we hadn't seen in over a year. The reporting means I actually know what's working. This isn't software — it's a proper operational partner."
We are confident in the systems we build. If you are not satisfied with the performance of your front desk support within the first 30 days, we will work with you until you are. We do not just deliver and disappear.
A free 20-minute call. No pitch, no pressure. Just a clear picture of where calls are slipping through and what can be done about it.